/* Chat de "¿Dudas?" (preguntas frecuentes sin IA) */
.chat-panel{position:fixed;right:16px;bottom:calc(16px + env(safe-area-inset-bottom));z-index:70;width:370px;max-width:calc(100vw - 32px);height:min(600px,calc(100vh - 110px));display:flex;flex-direction:column;background:#fff;border-radius:24px;box-shadow:0 18px 50px rgba(62,22,112,.32),0 0 0 1px rgba(139,44,245,.12);overflow:hidden;font-family:inherit;color:var(--ink);animation:chatIn .18s ease-out}
.chat-panel[hidden]{display:none!important}
@keyframes chatIn{from{opacity:0;transform:translateY(14px) scale(.98)}to{opacity:1;transform:none}}
html.chat-open .wa-float{display:none}
.chat-head{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 14px;background:linear-gradient(120deg,var(--purple),var(--pink));color:#fff;flex:none}
.chat-ava{width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.95);display:grid;place-items:center;font-size:22px;flex:none}
.chat-hd-text{flex:1;min-width:0}
.chat-title{margin:0;font-weight:700;font-size:17px;line-height:1.15}
.chat-sub{margin:2px 0 0;font-size:13px;opacity:.92;line-height:1.2}
.chat-x{flex:none;width:38px;height:38px;border:0;border-radius:50%;background:rgba(255,255,255,.2);color:#fff;font-size:28px;line-height:1;cursor:pointer;display:grid;place-items:center;padding:0 0 3px}
.chat-x:hover,.chat-x:focus-visible{background:rgba(255,255,255,.35);outline:none}
.chat-body{flex:1;overflow-y:auto;padding:14px 12px 8px;background:#faf5ff;display:flex;flex-direction:column;gap:8px;overscroll-behavior:contain}
.chat-msg{max-width:88%;padding:9px 12px;border-radius:16px;font-size:15.5px;line-height:1.38;overflow-wrap:anywhere;box-shadow:0 1px 2px rgba(62,22,112,.08)}
.chat-msg.bot{align-self:flex-start;background:#fff;border-top-left-radius:4px}
.chat-msg.me{align-self:flex-end;background:linear-gradient(180deg,#ff6bb5,var(--pink));color:#fff;border-top-right-radius:4px}
.chat-msg s{opacity:.7}
.chat-actions{display:flex;flex-wrap:wrap;gap:6px;align-self:flex-start;max-width:95%}
.chat-chip{display:inline-flex;align-items:center;gap:6px;font:inherit;font-size:14px;font-weight:700;line-height:1.1;border:2px solid #e3d2fb;background:#fff;color:var(--purple-d);border-radius:999px;padding:7px 12px;cursor:pointer;text-decoration:none;-webkit-tap-highlight-color:transparent}
.chat-chip:hover,.chat-chip:focus-visible{border-color:var(--purple);outline:none}
.chat-chip-pink{background:linear-gradient(180deg,#ff5fb0,var(--pink-d));border-color:transparent;color:#fff}
.chat-chip-wa{background:var(--green);border-color:transparent;color:#fff}
.chat-chip svg,.chat-wa-link svg{width:18px;height:18px;flex:none}
.chat-quick{flex:none;display:flex;gap:6px;overflow-x:auto;padding:8px 12px;border-top:1px solid #f0e6fb;background:#fff;scrollbar-width:none;-webkit-overflow-scrolling:touch}
.chat-quick::-webkit-scrollbar{display:none}
.chat-q{flex:none;font:inherit;font-size:13.5px;font-weight:600;color:var(--purple-d);background:#f4e9ff;border:0;border-radius:999px;padding:7px 11px;cursor:pointer;white-space:nowrap}
.chat-q:hover,.chat-q:focus-visible{background:#e8d5ff;outline:none}
.chat-form{flex:none;display:flex;gap:8px;padding:8px 12px 6px;background:#fff}
.chat-input{flex:1;min-width:0;font:inherit;font-size:16px;border:2px solid #e8dcf7;border-radius:999px;padding:9px 14px;color:var(--ink);background:#fff}
.chat-input:focus{outline:none;border-color:var(--purple)}
.chat-send{flex:none;width:44px;height:44px;border:0;border-radius:50%;background:linear-gradient(180deg,#a855f7,var(--purple-d));color:#fff;display:grid;place-items:center;cursor:pointer}
.chat-send svg{width:22px;height:22px}
.chat-wa-link{flex:none;display:flex;align-items:center;justify-content:center;gap:6px;padding:4px 12px 10px;background:#fff;color:var(--green-d);font-size:13.5px;font-weight:700;text-decoration:none}
.chat-wa-link svg{background:var(--green);border-radius:50%;padding:2px;width:20px;height:20px}
.chat-wa-link:hover{text-decoration:underline}
@media (max-width:599px){
 .chat-panel{right:8px;left:8px;width:auto;max-width:none;bottom:calc(8px + env(safe-area-inset-bottom));height:min(78vh,620px);height:min(78dvh,620px);border-radius:22px}
}
@media (prefers-reduced-motion:reduce){.chat-panel{animation:none}}